HOSPITALITY TRAINING PROGRAMS FOR SENIOR & JUNIOR MANAGERS

We partner with International Content Providers to Offer High End Training Program as per the requirement of the Clients

1 Sales

1. Up selling & Communication Skills for Frontliners
2. Building A Super Sales Team
3. Winning Customers Thru Negotiation, Suggestive Selling & Closing Deals

2 Customer Relationship & Services Management

1. Service Skills for Room Division
2. Complaints & Service Recovery For Hoteliers
3. Turning Complaints To Business Opportunities
4. World Class Customer Service – Front Office, Reservations
5. Mastering Telemarketing for Reservation

3 Train The Trainers & Team building

1. Train for Performance
2. Managerial Leadership Boot camp
3. Mindset & Attitude Change Camp
4. The Art & Science of Inspirational Leadership

4 Conversational, Writing & Communication Skills

1. Report Writing & Effective Presentation Skills
2. Highly Effective Communication Skills for Hoteliers and Front Office Executives
3. Effective Presentation Techniques