Workshop Agenda
08:00 AM - 09:00 AM Registration, Welcome Coffee, Networking
09:00 AM - 12:00 PM

Collaborative Problem Solving

Effective Problem Solving

• Understand the fundamentals of effective problem solving
• Apply a structured approach to problem solving that improves the quality of solutions.
• Explore processes and tools

Making Collaborative Decisions

• Utilize multiple information gathering approaches to enhance decision support
• Apply key decision-making tools


• Apply a structured problem solving approach

Key Competencies

• Plan and organize work
• Direct Staff and Delegate
• Drive for Results

10:15 AM - 10:45 AM 10:15 AM - 10:45 AM Coffee break:Networking

Dr. T. B. (Mac) MCCLELLAND, Jr.

Professor of Leadership and Management

12:00 PM - 1:00 PM Lunch break:Networking
1:00 PM - 4:00 PM

Optimizing Team Performance

Fostering Team Development

• Identify the characteristics of top performing teams
• Leverage a team development framework
• Adapt your leadership approach

Planning for Your Development

• Utilize key competency-based tools
• Create a personal development plan

Building Shared Commitments

• Establish your personal growth commitment
• “Graduation” ceremony
• Program close

Key Competencies

• Coach and Develop Talent
• Engage and Inspire
• Communicate Openly and Effectively

Mr. Abdelkader (Abdou) Lahlali

4:00 PM - 4:15 PM Distribution of Certificates -End of the Training Program

Group Discounts Available
Group Discounts : 3 ++ people: 10%
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